Many different variables can play a role in a field service manager’s journey toward improving customer service and reducing waste. But regardless of the path taken along that journey, the destination must include job completion to the satisfaction of the customer. In fact, research has shown that 76 percent of customers report they’re willing to switch…Read more
Of the 16 million new cars and light trucks sold annually in the U.S., nearly 20 percent are fleet vehicles. For the rental car companies, government agencies and private businesses who buy them, these vehicles are crucial for business operations. While businesses have long debated the financial merits of leasing versus buying vehicles, there are…Read more
Fleet management software and telematics are powerful digital toolboxes. Here’s a comprehensive breakdown of the fleet management software features and applications found in the best platforms.Read more
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