Field Service Management Blog


The 5 Skills Fleet Managers Need

by EnSight+ on April 24, 2019

Fleet managers play a critical role in the field service industry. Their ability to effectively identify waste, manage fuel costs, and increase worker productivity greatly affects department and company-wide success.

Skills Fleet Managers Need

The list below details 5 skills Fleet Managers need.

Technical & Analytical Know-How

Proficiency operating fleet management software and their fleet management features, a standard component in FSM solutions, is now a requirement for many fleet management roles.

Specialized knowledge of automotive technology components, expandability, connectivity, and data security are often necessary as well.

Financial Expertise

Fleet managers are responsible for performing the careful analysis and industry benchmarking required to develop a fleet budget.

The right FSM software includes budgeting and analytics tools that can save managers time.

Regulation & Compliance

The role of the fleet manager requires a deep understanding of the industry and its regulatory climate to ensure compliance at all levels.

Recommending and managing fleet management policies is essential for executing financial and regulatory goals.

It is wise to never underestimate the impact of educating drivers and reinforcing compliance - it’s preventative efforts like these that pay off in the form of fewer liabilities, a trusted reputation, and lasting business success.

Knowledge of Telematics

As touched on earlier, an understanding of telematics and a knack for interpreting data is quickly becoming a requisite for optimal field service management.

Using telematics data to predict mechanical failure can mean the difference between minor maintenance and a more expensive repair down the road.

Secure Practices

When integrating software into fleet management operations, security typically falls on the fleet manager’s shoulders.

Developing secure processes may include appointing internal risk management personnel to ensure security compliance is enforced at the ground level. In a modern business, it also means prioritizing security features when deciding on a fleet management software provider.

Keeping software up to date, tightly controlling access to fleet vehicles, and organizing periodic security training sessions are among the best ways to improve fleet safety and security.

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Topics: Blog, fleet management

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